Testimonials

Andy Fay
Carclo
"I would just like to feedback on the service we have received on the installation of our loan chillers plus telephone support received today.
 
The engineer involved in both installations and the telephone support was Stuart Nesbit. I can only applaud his engineering installation skills and exceptional telephone support today that allowed us to overcome an issue we had we commenced a tool change.
 
Please pass on my thanks to Stuart and would welcome him at Carclo as our preferred chiller engineer."
 
November 2024
Tomasz Zelawski
Hitachi Astemo UK Ltd

“We’ve been testing the Granulator for the past three days, and it’s absolutely fantastic! The operators do not want to turn it off. The final outcome has been truly positive. Thank you very much for all your support with this!”

August 2024

Mark Cooper
Cubis Systems

"I was new to plastics, and Simon has been great in sharing his knowledge. He has helped us set up the site from the ground up—there wasn’t even a floor when we started, so everything was needed. There was a lot of pressure to get operational and Simon was great at making things run smoothly. His support has been great; he calls when he says he will, he visits us on site, he's been very helpful."

July 2024

Daniel Jenkins
PPC Broadband Fiber Ltd

“Simon has a huge amount of technical knowledge, he’s very responsive, and always answers any questions quickly, providing good solutions.”

May 2024

Alec Grice
Lichtgitter (UK) Ltd

May I take a moment of your time to thank you for your service with the supply and installation of our Chiller. Your installer Stuart Nesbitt has done a fantastic job with a very professional service, and the chiller is working perfectly. He involved our team who use the machine to make sure all was acceptable to them and explained in detail the operating of the machine along with maintenance instructions. Great job well done!

October 2023

Brian & James
Redshift Laser Marking Ltd

“Recently purchased a chiller from yourselves to get us out of a sticky situation following a breakdown on our old machine. All staff we dealt with during the process were brilliant, very helpful, knowledgeable and responsive to all queries. In particular a special mention for Stuart (Service engineer), who guided us through some troubleshooting to get the new machine working at our end via a video call.

We will have no issue recommending your company in future.”

August 2023

Kiran Singh Landa
Pasha Recycling Services

We are extremely satisfied with the solutions provided by Summit Systems. The recommended products, such as the granulators and dedusting units, have revolutionised our recycling operations. We can now produce high-quality materials at a substantial volume, meeting the market demand for recycled content. The expertise and support from Summit Systems have been instrumental in our success, and we look forward to continuing our relationship and refining the process to ensure consistent quality granulation."

July 2023

Mike Griffiths
Mantra Management Services for HellermannTyton

"I have been a Construction Project and CDM manager for 8 years and I have to say that this is the best team of installation engineers that I have worked with to date.

Graham Wild's technical knowledge, leadership skills, common sense, attitude, and openness to change were excellent. He provided support and ideas to all aspects of the project and enthusiastically embraced the CDM culture. This attitude enabled me to cascade our working practices to his team which they engaged with from day one to project completion. This attitude and his leadership enabled us to deliver a high-quality product in a safe working environment.

All members of the Summit Systems and Illingworth Installation team were a joy to work with and a credit to their employers. They were professional and supported us throughout the CDM process. Once the ground rules had been laid the teams embraced the working practices to keep themselves, the public, and our staff safe during the installation process. 

Daniel Alders provided excellent support and was able to deliver a substantial portfolio of information which was essential for us to complete the Health and Safety file on a deadline.

Please can you pass on our thanks to those involved in the HellermannTyton project, it was a pleasure to work with them and we look forward to working with them on future projects."

March 2023

Paul Nolan
Colloids Ltd
"Summit Systems are very good at understanding what is needed, and taking time to understand our processes, which made the install and integration very easy, and if we had any issues, they were always on call and very quick to support. We bought 2 Big Bag Discharge Systems, one for powder and one for granules – both are very good and are working perfectly. We had an issue with the powder one, but this was rectified before the start up of the line. Support has always been very good, and we would buy again."
 
October 2024
Andrew Thornton
Jonesco (Preston) Ltd

"When we started looking at a granulator, he invited us down to take a look. He’s visited us with Stuart Winnall, as we needed more technical input. Steve thinks outside the box, offering a range of solutions rather than just one. He often comes to the factory and suggests different approaches. He’s sharp, keen-eyed, and doesn’t waste time with unnecessary details. If he doesn’t know the answer, he’s upfront about it and will get someone else to help. He’s quick to follow up, and I really like the Qwilr quotes. Steve’s a great guy to deal with."

August 2024

Phil Herron
Shearwell Data

"I know we’re quick enough to shout when there’s a problem or a fault, so I think it’s only right and proper that we say ‘thank you’ when it’s deserved, and special mention should definitely go to Stuart Nesbitt, your engineer. He’s been superb with his support, guidance, and advice both when on site, and over the phone when he’s elsewhere in the UK. He has a wealth of knowledge and experience that he uses and shares, but above and beyond that, he also cares that the job is done properly, and that we’re left working whenever possible."

May 2024

Paul Fletcher
Euroswitch

“I would like to say how impressed we were with the engineers work ethic and communication skills. He was very knowledgeable and very accommodating when we were asking him any questions.”

April 2024

Rob Anderson
Advanced Plastics

“Having previously been the first UK users of the first generation of Maguire LPD vacuum dryers, we were keen to understand how the technology had moved forward. We are extremely grateful to Summit Systems for introducing us to the Maguire ULTRA Dryer and supporting us throughout the implementation process.  

The energy and cost savings we have achieved through the transition from our ‘not so old’ desiccant dryers have been truly remarkable. The ULTRA Dryer's contribution to reducing our carbon emissions aligns perfectly with our sustainability goals.  

We have seen significant additional benefits in terms of flexibility, reduced start up times and the ability to change materials on the fly. We can dry material in the time it takes to tool change and don’t need to empty driers and re-bag materials with the added risk of contamination when we have an unplanned change. Planning is so much easier, and we do not risk over drying materials during any periods of downtime as we are only ever drying a small amount as we need it.  

Downtime and maintenance are vastly reduced with no desiccant to change, and cleaning is easier and quicker requiring less resource and allowing our material technicians more time to focus on delivering materials when they are needed. We have seen a tangible improvement in OEE (overly equipment effectiveness) to date using the new technology which has allowed us to drive efficiencies forward and make further investment in this technology. The 5-year guarantee is also a huge added bonus.  

We highly recommend Summit Systems for their expertise and commitment to delivering innovative solutions that drive efficiency and cost savings. The project went smoothly from start to finish and we’re looking forward to working with the team again on our next project." 

September 2023

Iain McLeod
Moulded Packaging Solutions

"By investing in the Maguire ULTRA dryers, we’ve been able to achieve very real savings in energy costs, especially in view of energy costs rocketing in the last 12 months. This helps in every sense in running our independent business in keeping our costs under control. We offer a range of packaging solutions from food, vitamins to confectionary and the flexibility we can achieve in drying is greatly enhancing our production capabilities for short runs, which is ideal for our custom orders, whilst keeping costs to a minimum.

The service and guidance provided by Summit Systems and their recommendation of the Maguire ULTRA dryers has made great savings and we’re happy to report such positive energy reductions since introducing the vacuum dryer to our processes. We would highly recommend Summit Systems and the Maguire ULTRA dryer to anyone in the industry looking to invest in energy-efficient plastics drying equipment."

May 2023

Luiz Ferizolla
Prysmian Cables

“The savings from the 1 off Microgel unit we have has paid for the 5 additional unit we are ordering, and that is just on production hours saved, we have not yet considered the energy savings. The Microgel has doubled our production output, improved our product quality, and reduced our scrap levels. We’d highly recommend the Microgel and Summit Systems!”

May 2022

Alpla UK

"The longevity of these simple blenders has been well proven over the years. They have survived the test of time in a pretty harsh environment with constant use.”

Patterson & Rothwell

“We were finding it impossible to maintain our mould temperature of 8°C using our current set up of a chiller and 2 TCU’s. Summit Chilled installed a Frigel dual zone Microgel combined unit and we are now maintaining a perfect 8°C mould temperature and have reduced our cycle time by 20%. We enjoy a great relationship with Summit Systems so look forward to working with Summit Chilled.”

Richard Dean
IAC Group

“Please pass on my thanks to the engineers who carried out the service work on all dryers and blender systems throughout the plant especially whilst we were still running a major amount of production. Your team worked well liaising with IAC production to not cause any inconvenience to our production requirements.”

“The maintenance service visits are obviously working extremely well as we have had the least amount of follow up work carried out this year against the last 5 prior years.”

James Cameron
Samuel Taylor Ltd

“We were having problems with our previous supplier (poor communication, not fully resolving breakdowns). Situation culminated with a final break-down which ex-supplier were adamant unit needed complete replacement and was beyond repair. We took their word and decided to use Google to search for other suppliers to provide secondary quotes. After finding Total Process Cooling, they advised that the problem’s description sounded more like an inexpensive part replacement rather than entire unit. They visited the same day to diagnose and the following to fix (for fraction of replacement price). Our relationship built from there. Total Process Cooling are consistently on site within the same day (for breakdowns), certainly no more than next day. They now do our annual servicing and have just completed a major pipework replacement. Samuel Taylor Ltd would certainly recommend Total Process Cooling for all your Chiller needs.”

Steve Matthews
Collins Aerospace

”The chiller is working as it should which means we can now run 2 furnaces together which has pleased the production guys! I have to thank you and your engineer Stuart for the sterling work in getting our chiller up and running in the time frame given, Stuart completed the task professionally and a is a credit to your company.”

Manufacturing Manager
Gradus Accessories

“This system has given us precise control of colouring, reducing our waste and therefore our costs. Simply, it works – it is easy to control and has improved our production.”

John Ambler
Amcor

“Summit’s significant installation has lived up to every promise that was made – it does exactly what it said on the tin and has transformed our operation. I would not hesitate to use them again nor recommending them to others!”

Operations Director
Coba Plastics

“We believe we have an efficient and well-engineered material handling solution which was installed and commissioned with the minimum of disruption and most importantly, whilst the manufacturing plant was live”.

Chris Furniss
Cloverleaf Plastics

“We purchased our first Low Energy Rotor Wheel Dryer to reduce our energy consumption when drying Polycarbonate. The result was a significant energy reduction of 38%. In addition, material degradation has been completely eliminated.”

Operations Director
Flexfilm

“We look after our equipment well and have contracted twice yearly service visits from Summit engineers, which has proven without a doubt to be a money-well-spent insurance policy.”

Ian McFerran
Aircon Sales & Service

“Total Process Cooling have delivered several solutions to difficult projects that have been brought to their attention. These have involved process cooling and MRI cooling. When faced with technical and logistical deliveries, they have always delivered on time and with great professionalism. We are the largest Air Conditioning contractor in Northern Ireland and have experience of many suppliers. The service provided by Total Process Cooling is as good as it gets.”

Chris Shenton
AEI Compounds

“The entire team at Summit Systems are fantastic to deal with.”

Mark Wetherell
Wetherell Plastics

“Thank you to the whole team at Total Process Cooling, from my initial conversation, comprehensive advice and the required specification was given. A prompt installation date was strictly adhered to by an efficient team on site. I have no hesitation to recommend Total Process Cooling to anyone.”

Ian Woolf
Sartorius Stedim Lab

“Summit Systems displayed the utmost professionalism throughout the project. We were impressed with the service provided, from meeting the entire team in a kick off meeting to their stringent commissioning process. When issues arose, Summit Systems dealt with them quickly and efficiently enabling us to stick to our strict schedule. The team knew exactly what they were doing which made our dealings feel effortless.”

We greatly value your feedback on our services and products. Your insights are incredibly important to us and could be featured on our website and social media channels. Please share your thoughts by emailing us at marketing@summitsystems.co.uk.