Rapid Response Breakdown Cover: Case Study


7 December 2018

Summit Systems proves their market-leading breakdown service.

A Summit Systems customer reported a faulty 11kW pump at 12:30 on a Saturday afternoon, needing a replacement ASAP. At 15:00, Summit Systems warehouse manager Craig loaded a new pump onto a courier and an engineer was on his way to site. Just after 16:00, both the pump and engineer arrived on site and had the customer back up and running by 18:00!

We operate a 24/7, 365 breakdown service and always aim to be onsite within four hours of the initial contact. You can call the office number and get directed to the engineer, or call our emergency breakdown number 0800 030 2122.