FAQs

With a parts stockholding in excess of £2 million, most orders placed by 3pm can be delivered the next day.

We will try to fix equipment on site, but if this is not possible, we have a workshop dedicated to equipment restoration. Equipment is restored to its best performance levels meeting current health & safety standards, receives a basic clean and is issued with certification to support your record keeping.

We offer a variety of equipment to suit your needs. We offer a 1 month rental service, with a monthly rolling contract after that. You then have the opportunity to purchase the equipment, or continue to rent.

Yes, of course. Our on-site team will provide you with a detailed handbook, our 24/7 emergency call-out service details and offer on-site training days to ensure staff are confident with the new machinery.

Well maintained machines work at optimal output, so many of our customers rely on us for preventative maintenance. The accuracy and performance of your equipment is assured so material and product wastage are drastically reduced. Our service is accompanied by detailed reports which will help you comply with ISO9001 & TS16949 quality standards. You’ll never need to worry about the integrity of your service records.

With our largest blender available maximum throughput is around 4,000kg /hr.

1 month is the minimum, then a rolling contract is available. You also have the option to purchase the equipment.

Between 1 and 3 years. Service visits can be arranged for mutually agreeable dates and in most cases, production need not be interrupted. We have a range of options available to suit every company.

+/- 0.05g.

+/- 0.01g.

Our standard warranty is 5 years on new products. We also provide warranties for our second-hand equipment; however this can vary from 1 month warranty to 24 months.

All of the items that support the main processing machine including blenders, control, conveyors, dosers, dryers, granulators, magnetic platens, materials handling, metal detectors, metal separators, pulverisers, robots, shredders and storage.

It depends on the material you are processing, the process (extrusion, injection moulding etc), hygiene requirements and throughput. We have a team of experts who will advise you on which machine would be best for you, just call us on 01827 265800 and we’ll be happy to help!

Anything from half a day to several months, depending on the complexity of the job.

About once a month or after the weigh bin has been removed.

We maintain a parts stockholding in excess of £2million in our warehouse in Tamworth, so if simple faults occur, that require a simple parts change, you do not lose too much valuable production time waiting for replacement parts to arrive.

If you have a spare part requirement, send us through the details (equipment model and serial number) or a sample and we will provide a competitive quote which we are certain will be suitable to match your requirements.